DIALERVOX

Automatizes outbound calls and provides interactive communication.

SESTEK DialerVox constitutes an effective automated dialer solution by doing the following:

  • Reading dynamic data, such as name, address and numbers¬†with the help of SESTEK Text-to-Speech (TTS) technology
  • Enabling users to interact with speech commands instead of dialing with the help of SESTEK Speech Recognition technology
  • Automatizing outbound calls and providing interactive communication
  • Saving agent costs and providing remarkable ROI
  • Providing control over the messages sent
  • Enabling multiple campaign management
  • Providing feedback to companies with the help of its customizable reporting feature
  • Providing information about the current situation of the calls with the help of a colored interface

Features

SESTEK DialerVox differentiates itself from other outbound dialing solutions with the following features:

  • Cloud-based structure
  • Speech recognition and Text-to-Speech support
  • Voice recording
  • Manual dialing
  • SMS and email options
  • Integration with third-party software

Area of Use

SESTEK DialerVox is used in a wide range of applications:

  • Notification messages
  • Campaign management
  • Appointment confirmation
  • Collections
  • Reminder calls
  • Telemarketing
  • Surveys

Case Studies