In the simplest terms, a chatbot is a software that you chat with to get things done or entertain. From retail and ecommerce to entertainment and media; chatbots have a wide range of use.
SESTEK Natural Dialog Chat acts as an automated chatbot which conducts a natural conversation with customers. The technology, lets customers enter natural questions as they are speaking to a live agent and responds in a similar natural dialog style.
Why SESTEK Natural Dialog Chat?
SESTEK Natural Dialog Chat captures the intent of the conversations and provides rapid answers to customers.
While common chat applications enable limited conversations regarding a specialized purpose; SESTEK Natural Dialog Chat enables a wider range of natural conversation.
With SESTEK Natural Dialog Chat you can;
- provide your customers with immediate support,
- give relevant and rapid answers to your customers’ important questions
- provide a qualified omnichannel self-service
- enhance customer experience
- contribute to your brand by reflecting a customer-oriented image