At SESTEK, we recognize industry challenges. Our CEO highlights our AI-powered solutions under the Knovvu product suite, which seamlessly transitions between on-premises and cloud. Click for further insights
Read MoreDiscover our 2024 Speech Recognition Accuracy Test, which SESTEK has been benchmarked against major SR vendors.
Read MoreCustomer calls provide essential insights into call center experience, processes, quality, and trends. However, high call volumes make manual analysis impractical. Speech analytics automates this process and reveals insights. This article explores speech
Read MoreListen to the Future of Voice Podcast with Jon Stine from Open Voice Network and our Regional Director of North America, Yalım Eristiren, are discussing what Speech Analytics can do for call centers.
Read MoreOur analysts, Reyhan Tosun and Can Atılgan, from Sestek Product Management Team, had an interesting conversation about their department’s operations, product development processes, and Sestek’s agile transformation.
Read MoreSestek’s Sales Manager Selin Özbalmumcu and NİCE Medya’s Chief Editor Eylem Gun discussed the survey results in this webinar.
Read MoreIn this webinar, Opus Research and SESTEK discussed how customer care organizations should evaluate and understand AI and LLMs to ensure their strategies align with business objectives and operational improvements.
Read MoreIn this webinar, Juanita Coley from Solid Rock Consulting led the way, and Yalım Eristiren, David Barthelemy, and Muhammed Yusen from the SESTEK team guided us insightfully in under 30 minutes about our conversational analytics solution, Knovvu Analytics.
Read MoreIn this webinar, our Senior Sales Manager, Dennis Saner, and Regional Director for Europe, Ilhan Karakoc, dive into topics such as speech recognition technology, virtual agents, banking bots, analytics, and other groundbreaking offerings that are reshapin
Read More