We offer career opportunities in speech technologies

Application Support Specialist Istanbul

Important Notice: Please submit your CV to hr@sestek.com and quote reference code APSS01
Position Type: Permanent / Full time
Location: Istanbul European Side

Help Desk Specialist Istanbul and AnkaraWe are seeking candidates for a market-leading, an innovative R&D company. We offer career opportunities in speech technologies. Speech is among today’s the most trending and top 10 future technologies.

The successful candidate will work as a Application Support Specialist in Istanbul office and will be responsible for the following:

  • Answering customers questions about Sestek products and solutions
  • Investigating issues and providing product and technology support & maintenance to customers to ensure the continuous functionality of Sestek solutions within SLA terms
  • Planning and implementing complex installations and scheduling support operations, software upgrades, etc.

Requirements;

Technical Requirements:

  • Good knowledge about Windows Server OS and Microsoft IIS
  • Basic knowledge about protocols like SIP, HTTP, TCP etc.
  • Basic knowledge about server virtualization concept
  • Basic network analysis knowledge with Wireshark

Preferred Requirements:

  • Network Load Balancing concept
  • Containerization technologies
  • Microsoft Azure
  • Knowledge on Linux
  • OSI Models

General Requirements:

  • University degree holder, preferably in the engineering field
  • Good command of English language
  • Telecom & call center technology experience is a plus
  • Ambitious, sociable and analytical thinker
  • Has time management and action planning skills
  • Can learn quickly
  • Has strong interpersonal skills
  • Has high stress tolerance
  • Good team player
  • Has a driver’s license (B class)
  • Has no obstacle to travel and can work on-site
  • For male candidates, no military obligations (completed or exempt)

If you want to become a part of a dynamic team in an innovative environment, please kindly send your resume to hr@sestek.com 

Our company environment generates high rate of employee satisfaction.