Application Support Specialist
Position Type: Permanent / Full time
Location: Istanbul & Ankara
Sestek is a global technology company helping brands with conversational AI and Analytics solutions, to be data-driven, work efficiently, and deliver better experiences for their customers. Since 2000, Sestek has been developing patented technologies, leading a pioneering role in the collaboration between academia and industries such as financial services, telecommunications, retail, and the public sector. Sestek’s AI-powered solutions depend on text-to-speech, speech recognition, natural language processing, and voice biometrics technologies.
About the Job
We are the market leader in Conversational AI and Analytics Solutions in Turkey, and we are becoming a global brand with our increasing international projects. We are looking for an Application Support Specialist to join our İstanbul or Ankara team. If working on AI-powered technologies excites you, you might be the one we are looking for.
- Planning for the detection and elimination of potential/occurring problems in our applications running with Web Technologies and SQL Server Database
- Performance check on the database, database maintenance when necessary
- Configuration tracking and regulation of IIS (Internet Information Services) applications
- Network Load Balancing concept
- Basic knowledge about server virtualization concept
- Good command of the English language
- Ambitious, sociable, and analytical thinker
- Has time management and action planning skills
- Can learn quickly
- Has strong interpersonal skills
- Good team player
- Has a driver’s license (B class) is a plus
- Has no obstacle to travel and can work on-site
- For male candidates, no military obligations (completed or exempt)
- Good knowledge of Windows Server OS and Microsoft IIS
- Basic knowledge of protocols like SIP, HTTP, TCP, etc.
- Basic knowledge of SQL-Server, T-SQL