Using a new technology has always required us to understand it first. We had to communicate with the technology on its terms. That is why even a simple task could…
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We’ve all experienced that sense of dread: calling a customer support line only to be met with a robotic, confusing phone menu. Finding the menu option that meets your needs…
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Intelligent virtual assistants are growing in popularity. Consumers enjoy using them as personal assistants to accomplish a wide variety of tasks with ease. In the business world, meanwhile, virtual assistants…
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The Rise of Chatbots The advancements in artificial intelligence and increasing use of messaging apps resulted in proliferation of chatbots. Each day more companies invest in chatbot technologies with the...
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