Ruya, Author at SESTEK

Jul 12

2

How to Boost Contact Center Performance with Automated Quality Management

By Ruya | Core Technologies, Natural Dialog | No Comments

Contact center interactions include invaluable insights about customer experience, agent performance and contact center efficiency. But revealing these insights requires in-depth evaluation. When the volume of call contact centers receive...

Conversational AI Solutions for the Travel Industry

By Ruya | Core Technologies, Natural Dialog | No Comments

Are you planning a vacation? Conversational AI can help. As humans, we love to explore, we love to travel. And we expect this experience to be frictionless from the beginning...

From Celebrity Bots to Grief Bots: Creative Uses of Chatbots

By Ruya | Core Technologies, Natural Dialog | No Comments

Chatbots are everywhere. They mean a lot for businesses with the opportunities they provide. But they offer a lot for individuals too. The increasing number of people are engaging with...

Ruya

How to Boost Contact Center Performance with Automated Quality Management

Conversational AI Solutions for the Travel Industry

From Celebrity Bots to Grief Bots: Creative Uses of Chatbots

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