AI Sniffs Out Unsafe Food Researchers trained a machine-learning algorithm to read Amazon reviews for hints that a food product would be recalled by the Food and Drug Administration. The...
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As AI continues to rise, it radically changes how work gets done. From consumer goods to telecommunications, from healthcare to financial services, an increasing number of businesses use AI to...
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As voice is transforming into a natural interface for us, more industries are including conversational technologies in their applications. The gaming industry is among them. Lately, Hasbro released a voice-activated...
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Microsoft to Invest $1 Billion in Artificial-Intelligence Startup Microsoft is making a $1 billion investment on OpenAI. The company was founded by Elon Musk and Sam Altman to do research...
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Contact center interactions include invaluable insights about customer experience, agent performance and contact center efficiency. But revealing these insights requires in-depth evaluation. When the volume of call contact centers receive...
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Hepsiburada Increased Self-Service Rates with Speech Enabled IVR We participated in the Customer Services and Experience Event in March. At the event, we gave a presentation with Hepsiburada to share...
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Are you planning a vacation? Conversational AI can help. As humans, we love to explore, we love to travel. And we expect this experience to be frictionless from the beginning...
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Chatbots are everywhere. They mean a lot for businesses with the opportunities they provide. But they offer a lot for individuals too. The increasing number of people are engaging with...
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AI-101: Introduction to AI-related Terms Artificial intelligence is among today’s popular buzzwords. Businesses cannot stop talking about it. Here is a guide that explains some of the key terms associated with...
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As human, we like to interact with applications via voice. Because it is easy. This is the main reason behind the increasing use of voice-based applications and digital devices. As...
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