Will AI end the ownership era and help us rent even our clothes? Or will it help rescue the fall of brick and mortar? Is it HAL 9000 from Space...
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120 AI Predictions for 2019 "In 2019, AI will get down to work beyond the hype and the headlines. To make people and processes smarter..." Here is what business leaders think about...
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Empowering Call Centers with AI-Based Automation and Analytics As customer expectations continue to increase, businesses look for effective ways to improve customer satisfaction with minimum costs. AI technology arises as...
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CHATBOTS for HEALTHCARE Intelligent healthcare services through a conversational experience USE CASES 1 CARE MANAGEMENT • Delivering crucial information to patients about conditions, illnesses or upcoming procedures. • Offering consultation...
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Sestek is the New DevConnect Partner of Avaya We signed a partnership agreement with Avaya to become a DevConnect Technology Partner. With this partnership we will develop enhanced applications for...
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Increasing Sales with Speech Analytics Today sales success depends on how well you understand your customers. Understanding customers’ needs and expectations require listening to them while monitoring their end-to-end journey....
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When it comes to audio forensics, many of us can easily imagine a scene where some serious-looking guys listen to an audio recording while looking at an audio waveform on...
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Sestek was recognized for receiving the highest overall vendor satisfaction rating from customers in DMG Consulting’s the 2018–2019 Speech Analytics Product and Market Report. DMG Consulting, a leading independent research,...
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Attracting New Customers Is Expensive It is always cheaper to keep your current customers than attract new ones. According to the Harvard Business Review, acquiring a new customer is anywhere...
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