Category

Core Technologies

Auto Attendant

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Efficient call routing without the need for a live agent Auto Attendant Sestek Auto Attendant Sestek Auto Attendant offers a conversational call routing solution. This speech-activated solution automatically transfers callers...
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DialerVox

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Convey pre-recorded voice messages DialerVox Sestek DialerVox Today companies use various communication methods to reach their customers. Automated Outbound Dialer solution Sestek DialerVox provides an alternative way that is more...
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IVR

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Increase self-service rates IVR Interactive Voice Response Interactive voice response (IVR) is a basic technology that allows human-machine interaction. While customers interact with IVR systems by speaking or dialing; IVR...
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Call Recording

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In-depth analysis of call center interactions via call recording Call Recording Call Recording & Screen Recording Call center interactions contain crucial data about call center performance and customer satisfaction. But...
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