We offer career opportunities in speech technologies

Operational Support Specialist

Important Notice: Please submit your CV to hr@sestek.com and quote reference code OSS001
Position Type: Permanent / Full time
Location: Istanbul/European side

Technical Support SpecialistWe are seeking candidates for a market-leading, an innovative R&D company. We offer career opportunities in speech technologies. Speech is among today’s the most trending and top 10 future technologies.

The successful candidate will work as a Operational Support Specialist and will be responsible for the following:

Technical Requirements

  • Experience with MS SQL Server and MySQL
  • Experience with developing SQL/TSQL
  • Having good hardware and network knowledge
  • Having good knowledge of MS Office applications,
  • Basic knowledge of HTML, CSS, JavaScript

Preferred Requirements

  • Experience with .Net technologies,
  • Experience with MS Dynamics 365 CRM, MS SharePoint, and Power BI
  • Having knowledge of IVR, SIP, VoIP and speech & language technologies

General Requirements

  • University degree in Computer Engineering, Mathematics, Computer Programming or related areas
  • Good command of both written and spoken English
  • Good team worker and willing to take responsibility
  • Having good analytical skills and patient
  • Willing to search, learn and use new technologies
  • Military service must be completed or postponed for at least two years for male candidates

Job Description

  • Managing external call operations
  • Preparing IVR scenarios for external calls
  • Providing customer support
  • Preparing necessary analysis and reports
  • Doing database and IVR developments in R&D projects
  • Integrating IVR and speech & language technologies.

If you want to become a part of a dynamic team in an innovative environment, please kindly send your resume to hr@sestek.com 

Our company environment generates high rate of employee satisfaction.