Process and Document Management Specialist

Position Type: Permanent / Full time
Location: Istanbul

About Sestek

Sestek is a global technology company helping brands with conversational AI and Analytics solutions to be data-driven, work efficiently, and deliver better experiences for their customers. Since 2000, Sestek has been developing patented technologies, leading a pioneering role in the collaboration between academia and industries such as financial services, telecommunications, retail, and the public sector. Sestek’s AI-powered solutions depend on text-to-speech, speech recognition, natural language processing, and voice biometrics technologies.

About the Job

We are the market leader in Conversational AI and Analytics Solutions in Turkey, and we are becoming a global brand with our increasing international projects. We are looking for candidates to join our team as Process and Document Management Specialists for our Istanbul Office. If AI-powered technologies excite you, you might be the one we are looking for.

The successful candidate will be responsible for:

  • Management and maintenance of ISO 9001 and ISO 27001 systems, and providing internal training,
  • Collaborating with business units to analyze and improve current business processes, and to design and develop new business processes,
  • Providing the means for having the company meet the requirements of KVKK and monitoring the internal compliance,
  • Management and organization of SESTEK’s all written (general and technical) and visual (training contents) materials by taking accessibility, data security, conformity to organizational format and template, up-to-dateness into consideration.
  • Management of Sharepoint portal and Markdown documents and following the conformity to format and revision for the documents as well as filing them,
  • Deployment of new certifications (ISO etc.)

General Requirements

  • Bachelor’s Degree in Engineering, Liberal Arts or Information and Document Management,
  • At least two years of working experience,
  • Advanced English language skills,
  • Experienced in ISO 9001 and ISO 27001 certification processes,
  • Experienced in KVKK compliance processes,
  • Good reporting skills,
  • Preferably experienced in the management of Sharepoint,
  • Preferably has Markdown or scripting knowledge,
  • Good knowledge of Microsoft Office tools,
  • Plans to have a career in Process and Documentation Management,
  • Result oriented, having good follow-up, planning and organization skills,
  • Believes in teamwork with good interpersonal and communications skills.

To apply for this position, please send your CV to,
and do not forget to insert the name of the position in the subject line of your email.