Process and Document Management Specialist

Position Type: Permanent / Full time
Location: Istanbul

About Sestek

Sestek is a global technology company helping brands with conversational AI and Analytics solutions to be data-driven, work efficiently, and deliver better experiences for their customers. Since 2000, Sestek has been developing patented technologies, leading a pioneering role in the collaboration between academia and industries such as financial services, telecommunications, retail, and the public sector. Sestek’s AI-powered solutions depend on text-to-speech, speech recognition, natural language processing, and voice biometrics technologies.

About the Job

We are the market leader in Conversational AI and Analytics Solutions in Turkey, and we are becoming a global brand with our increasing international projects. We are looking for candidates to join our team as Process and Document Management Specialists for our Istanbul Office. If AI-powered technologies excite you, you might be the one we are looking for.

The successful candidate will be responsible for:

  • Management and maintenance of ISO 9001 and ISO 27001 systems, and providing internal training,
  • Collaborating with business units to analyze and improve current business processes, and to design and develop new business processes,
  • Providing the means for having the company meet the requirements of KVKK and monitoring the internal compliance,
  • Management and organization of SESTEK’s all written (general and technical) and visual (training contents) materials by taking accessibility, data security, conformity to organizational format and template, up-to-dateness into consideration.
  • Management of Sharepoint portal and Markdown documents and following the conformity to format and revision for the documents as well as filing them,
  • Deployment of new certifications (ISO etc.)

General Requirements

  • Bachelor’s Degree in Engineering, Liberal Arts or Information and Document Management,
  • At least two years of working experience,
  • Advanced English language skills,
  • Experienced in ISO 9001 and ISO 27001 certification processes,
  • Experienced in KVKK compliance processes,
  • Good reporting skills,
  • Preferably experienced in the management of Sharepoint,
  • Preferably has Markdown or scripting knowledge,
  • Good knowledge of Microsoft Office tools,
  • Plans to have a career in Process and Documentation Management,
  • Result oriented, having good follow-up, planning and organization skills,
  • Believes in teamwork with good interpersonal and communications skills.

To apply for this position, please send your CV to hr@sestek.com,
and do not forget to insert the name of the position in the subject line of your email.