Product Analyst

Position Type: Permanent / Full time
Location: Istanbul / Ankara

About Sestek

Sestek is a global technology company helping brands with conversational AI and Analytics solutions to be data-driven, work efficiently, and deliver better experiences for their customers. Since 2000, Sestek has been developing patented technologies, leading a pioneering role in the collaboration between academia and industries such as financial services, telecommunications, retail, and the public sector. Sestek’s AI-powered solutions depend on text-to-speech, speech recognition, natural language processing, and voice biometrics technologies.

About the Job

We are the market leader in Conversational AI and Analytics Solutions in Turkey, and we are becoming a global brand with our increasing international projects. We are looking for a dedicated, ambitious, self-driven, energetic, and articulate team player to work as a Product Analyst. If you are passionate about product management and customer experience, you might be the one we are looking for.

The successful candidate will be responsible for:

  • Conducting market analysis & literature research to improve product vision
  • Collecting analysis requirements from internal & external Product stakeholders
  • Designing interfaces & workflows for new modules and new functions
  • Analyzing the efficiency of the existing designs
  • Monitoring customer satisfaction & gathering improvement points
  • Analyzing teams working with/on the assigned products to improve efficiency
  • Providing product training to internal teams
  • Develop strong relationships with development teams

General Requirements

  • University degree in science and engineering field
  • Excellent verbal and written communications skills in Turkish & English

Technial Requirements

  • General knowledge of information technologies
  • Previous experience as a part of software development or digital transformation projects is a plus
  • Previous experience as Business Analyst is a plus
  • Knowledge/experience with Balsamiq Mockup & MS Visio is a plus
  • Knowledge of UML design is a plus
  • Knowledge/experience with TFS, Jira, or similar tools is a plus

To apply for this position, please send your CV to hr@sestek.com,
and do not forget to insert the name of the position in the subject line of your email.

Please note that by sending your CV to hr@sestek.com, you accept that Sestek might process your personal data with the purpose specified in the the privacy and data processing policy and send emails about announcements and campaigns.

**Please make sure that the CV you submit does not contain special categories of personal data (referencing race, ethnic background, political opinion, philosophical belief, religion, sect or other beliefs, outward appearance, subscription to an association or union, health, sexual life, conviction, and security measures about you). We kindly ask you to ensure that your CV does not include any personal data that you prefer not to process and that you do not attach any files that contain personal data. **