Product Analyst

Position Type: Permanent / Full time
Location: Ankara

About Sestek

Sestek is a global technology company helping brands with conversational AI and Analytics solutions, to be data-driven, work efficiently, and deliver better experiences for their customers. Since 2000, Sestek has been developing patented technologies, leading a pioneering role in the collaboration between academia and industries such as financial services, telecommunications, retail, and the public sector. Sestek’s AI-powered solutions depend on text-to-speech, speech recognition, natural language processing, and voice biometrics technologies.

About the Job

We are the market leader in Conversational AI and Analytics Solutions in Turkey, and we are becoming a global brand with our increasing international projects. We are looking for a dedicated, ambitious, self-driven, energetic, and articulate team player to work as a Product Analyst in our Ankara office who is passionate about product management and customer experience.

The Product Analyst will work with our Conversational Technologies and will be responsible for;

  • Conducting market analysis & literature research to improve product vision
  • Collecting analysis requirements from internal & external Product stakeholders
  • Designing interfaces & workflows for new modules and new functions
  • Analyzing the efficiency of the existing designs
  • Monitoring customer satisfaction & gathering improvement points
  • Analyzing teams working with/on the assigned products to improve efficiency
  • Providing product training to internal teams
  • Develop strong relationships with development teams

General Requirements

  • University degree in science and engineering field
  • Excellent verbal and written communications skills in Turkish & English
  • For male candidates, no outstanding military obligations (completed, exempt, or postponed)

Technical Requirements

  • General knowledge of information technologies.
  • Previous experience as a part of software development or digital transformation projects is a plus.
  • Previous experience as a Business Analyst is a plus.
  • Knowledge/experience with Balsamiq Mockup & MS Visio is a plus.
  • Knowledge of UML design is a plus.
  • Knowledge/experience with TFS, Jira, or similar tools is a plus.

Important Notice: Please submit your CV to hr@sestek.com with reference code “PA01”