Sales Account Manager

Overview

We are looking for a “Sales Account Manager” who will be responsible for managing the account management and business development process for our growing Turkey Sales Team. If you are passionate about the sales process and managing customers, we believe that this position is just for you!

 

Who we are :

Sestek is a global technology company helping organizations with Conversational Solutions to be data-driven, increase efficiency and deliver better experiences for their customers. Sestek’s AI-powered solutions are built by a team of 100+ engineers working on text-to-speech, speech recognition, natural language processing, and voice biometrics technologies. Recently we have been acquired by Unifonic, a leading Communications Platform as a Service (CPaaS) provider. We are now an international organization of 500+ young people.

 

What we expect :

• Developing long-term relationships with customers in Turkey
• Work to satisfy customers’/partners' needs and requests, respond to their queries in a timely manner, and aspire to deliver a positive customer experience.
• Generate new business using existing and potential customer networks.
• Resolve conflicts and provide solutions to customers in a timely manner.
• Report on the status of accounts and transactions
• Set and track sales account targets, aligned with company objectives.
• Follow and achieve sales metrics (e.g., quarterly sales results and annual forecasts)
• Suggest actions to improve sales performance and identify opportunities for growth.

 

Who we are looking for :

• Bachelor’s degree 
• Proven work experience as a Sales account manager or Sales account executive
• Experience in Call Center technologies is a plus.
• Hands-on experience in sales and an ability to deliver an excellent customer experience.
• Knowledge of CRM software and MS Office (MS Excel in particular)
• Understanding of sales performance metrics
• Business acumen with a problem-solving attitude
• An ability to deliver projects and answer inquiries on time.
• Excellent communication and negotiation skills 

 

What we can offer you :

• A chance to be part of a company specializing in artificial intelligence.
• Flat organizational structure and an energetic team
• Flexible/hybrid working style and you can work in Ankara or İstanbul office.
• Private health insurance, meal card, transportation allowance
• Monthly budget for external activities with your colleagues
• Incentive for graduate and postgraduate studies
• Training opportunities for technical and personal development as well as support for certificate programs related to the field of profession.
• Birthday celebrations, parties, and happy hours, “Welcome to Spring/Fall” events
• Breakfast and healthy snacks at the office all day long.

 

At Sestek, we believe in the power of diversity, and inclusive organizational culture. All candidates are considered equally regardless of their race, religion, color, age, sex, sexual orientation, gender identity or expression, national or ethnic origin, marital status, family status, disability, genetic characteristics.

If you would like to know more about our culture, please feel free to visit our LinkedIn Page.