Sales Operation Specialist

Position Type: Permanent / Full time
Location: Istanbul

About Sestek

Sestek is a global technology company helping brands with conversational AI and Analytics solutions to be data-driven, work efficiently, and deliver better experiences for their customers. Since 2000, Sestek has been developing patented technologies, leading a pioneering role in the collaboration between academia and industries such as financial services, telecommunications, retail, and the public sector. Sestek’s AI-powered solutions depend on text-to-speech, speech recognition, natural language processing, and voice biometrics technologies.

About the Job

We are the market leader in Conversational AI and Analytics Solutions in Turkey, and we are becoming a global brand with our increasing international projects. We are looking for candidates to join our team as Sales Operations Specialist for our Istanbul Office. If AI-powered technologies excite you, you might be the one we are looking for.

The successful candidate will be responsible for:

  • Supporting the local sales team,
  • Doing research on potential customers and initiate contact with them,
  • Preparing customer presentations and sales reports,
  • Controlling and following the contracts,
  • Entering the sales data to the CRM portal,
  • Keeping meeting reports and informing related employees about meeting decisions,
  • Tracking the business opportunities coming from different channels such as e-mail, phone calls etc., classifying and forwarding them to the related sales department,
  • Doing customer satisfaction questionnaires and preparing an analysis of their results.

General Requirements :

  • Bachelor’s degree,
  • Strong communication and organizational skills,
  • Open to personal and professional development,
  • Good analytical thinker and decision-maker,
  • Team player,
  • Planning a career in local/international sales or business development.

To apply for this position, please send your CV to hr@sestek.com,
and do not forget to insert the name of the position in the subject line of your email.