In the simplest terms, a chatbot is a software that you chat with to get things done or entertain. From retail and ecommerce to entertainment and media; chatbots have a wide range of use.
SESTEK Chatbot conducts a natural conversation with customers. The technology, lets customers enter natural questions as they are speaking to a live agent and responds in a similar natural dialog style.
Why SESTEK Chatbot?
SESTEK Chatbot captures the intent of the conversations and provides rapid answers to customers. While common chat applications enable limited conversations regarding a specialized purpose; SESTEK Chatbot enables a wider range of natural conversation.
With SESTEK Chatbot you can;
- provide your customers with immediate support and always-on service
- give relevant and rapid answers to your customers’ important questions
- provide qualified omnichannel self-service
- enhance customer experience
- increase user engagement
- contribute to your brand by reflecting a customer-oriented image