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In this webinar, you'll see exactly how Ajman Bank became the first bank in the MENA region to launch a fully localized, cloud-based AI banking avatar live across mobile, kiosk, and holographic channels.
SESTEK’s AI-powered conversational technologies are now at the heart of Ajman Bank’s digital customer experience. The future of banking isn't coming. It's already here, and Ajman Bank is leading it.
This isn't a proof of concept. This is a real, customer-facing solution handling thousands of interactions — in both Arabic and English.
What you'll discover in this session:
- How a bilingual, human-like AI avatar was designed and deployed across multiple customer touchpoints
- How high LLM accuracy was achieved in both Arabic and English on a fully UAE-hosted cloud platform—delivering an authentic Emirati AI experience
- How thousands of customer interactions are handled with high satisfaction while reducing live agent workload
- How complex banking content was transformed into structured, real-time knowledge using Gen Q&A to deliver accurate AI responses
Read our blog post: AI Avatars in Banking: The Ajman Bank Story
Explore our solutions: A New Era in Customer Experience Begins with Agentic AI
Request a demo for SESTEK Agentic AI.
Presenters:
Ahmet Subaşı – Managing Director MEAPAC, SESTEK
Hassan Aljassmi – Head of Alternate Business Channel, Ajman Bank
