Searching for the right call center quality management software can be daunting. With numerous options claiming to be the best, it's hard to determine which one truly fits your needs.
The term “user experience” was first used in the 1990s due to the rising use of solutions and interfaces that enable people to use products and services without a live intermediary.
Remember those quarantine days when we were bored to death and wondered when we would be able to go on vacation again? And when we heard there'd be no travel...
Join the transformative journey with Knovvu Analytics & AQM, your 24/7 ally in unlocking BPO success. SESTEK’s problem-solving wizards provide real-time insights. No more guesswork—offers practical tips, turning real interactions into valuable learning exRead More
We eagerly took on the challenge of comparing ourselves with OpenAI, a standout competitor known for its recent strides in the dynamic field of generative AI.Read More
The Directorate of Migration Management, operating under Turkey's Ministry of Interior, oversees migration policies and transactions involving foreigners.Read More
The WhatsApp Business Platform is a game-changer for businesses, offering ways to improve operations, increase efficiency, and drive growth.Read More
Following our acquisition by Unifonic, we're proud to announce that we've officially become a WhatsApp Business partner. So, what does this mean for businesses?Read More
A message arrived from Eleveo, a respected global partner renowned for its expertise in Workforce Engagement Management (WEM) solutions.Read More
If you observe the six signs below, it may be time to search for a better speech analytics solution.Read More
Genesys Cloud CX customers can order now Knovvu Analytics with just few clicks in the Genesys’ marketplace.Read More
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