Discover how GPT-4o is revolutionizing the tech world with its voice capabilities. Join us as we explore OpenAI's new model, highlighting its real-time translation, and sentiment analysis features for human-like interactions.
Understanding customer interactions is crucial, but real progress comes from grasping their thoughts and emotions in real-time. In this article, we'll explore Sentiment Analysis: its definition, operations, and five key benefits.
Every year, Gartner highlights essential trends, and it's that time again. This year, we'll look into ten trends that are more than just new – they're practical ways to assist businesses in the age of artificial intelligence.
In the realm of artificial intelligence, deepfake technology has rapidly evolved and captured the attention of consumers and businesses worldwide. In this article, you will read more about deepfake and voice cloning and what It means for businesses.
Searching for the right call center quality management software can be daunting. With numerous options claiming to be the best, it's hard to determine which one truly fits your needs.
Explore the Top 10 Use Cases of Virtual Assistants Across Diverse Industries and Discover the Benefits They Bring.
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Explore how SESTEK harnesses Generative QA (Generative Question Answering) to transform customer service with advanced conversational AI solutions.
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Discover how virtual agents are revolutionizing call centers by boosting efficiency, reducing costs, and enhancing the customer experience in our blog post.
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Discover how real-time guidance technology boosts call center performance and why SESTEK’s advanced features are crucial for operational efficiency and customer satisfaction.
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In this blog post, we explore how virtual agents are revolutionizing self-service operations by discussing what they are, how they work, the different types, and key use cases.
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Discover how analyzing customer conversations with Advanced Sentiment Analysis tools can elevate your customer and employee experience by providing deep insights and strategies to improve performance.
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Introducing SESTEK's Speech Recognition Accuracy Test 2024 – Arabic Edition, where SESTEK is benchmarked against leading SR providers. This test highlights SESTEK's superior performance and reliability in Arabic speech recognition.
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Discover how GPT-4o is revolutionizing the tech world with its voice capabilities. Join us as we explore OpenAI's new model, highlighting its real-time translation, and sentiment analysis features for human-like interactions.
Read More
Understanding customer interactions is crucial, but real progress comes from grasping their thoughts and emotions in real-time. In this article, we'll explore Sentiment Analysis: its definition, operations, and five key benefits.
Read More
