Our integrated AI platform, developed in-house, delivers a Virtual Agent with over 97% accuracy speech recognition, natural-sounding text-to-speech, emotion detection, and secure biometric authentication in one solution. Flexible deployment options ensure full control over your data and infrastructure.
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| Agentic AI |  |
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| Omni-channel Capabilities | |
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| Data Masking | |
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| LLM Orchestration | |
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| Live Agent Application | |
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| Translation Services | |
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| In-house Biometrics | |
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| In-house Speech Recognition (SR) | |
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| In-house Text-to-Speech (TTS) | |
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| Both SaaS & On-prem Deployment * | |
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* Yellow AI only offers SaaS Deployment.
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“Not only for our customers but also for our partners [brokers], we want to be accessible 24/7 and be able to respond to their inquiries fast. With the virtual agent GUPI, we are improving the experience of our whole ecosystem.”
CHIEF TECHNOLOGY OFFICER, GROUPAMA TRWith 100% in-house developed Speech Recognition (SR) and Natural Language Understanding (NLU) technologies, Knovvu Virtual Agent understands customer intent and responds without the need for live agents. Our market-leading speech recognition accuracy rate enables Knovvu Virtual Agent to effectively automate simple tasks, help increase self-service and decrease costs for customer service operations.
Let’s go into detail on how Knovvu’s conversational solutions can improve your agent and customer experience
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