We provide the most comprehensive speech analytics and virtual agent solutions for contact centers, powered by AI and our market-leading speech recognition engine.
With more than 100 engineers, we develop all of our solutions in-house to present more flexibility and customization.
Explore More
Since 2000, we have been developing solutions for call centers, we have mastered this domain and know how to make our customers improve from Day1.
Explore More
Our speech recognition engine, with its 97% accuracy rate is the foundation of success for our speech analytics platform.
Explore More
We deliver a secure, customizable virtual agent built on in-house AI with market-leading speech recognition and flexible LLM options. Our platform supports both on-prem and cloud deployment, enabling multilingual automation with multiple TTS options.
SESTEK vs Kore AI Battlecard
We provide an all-in-one conversational AI platform with proprietary SR, TTS, NLU, orchestrator, and design studio – fully built in-house with no third-party dependencies. Pre-built integrations make it ready to perform from Day 1.
SESTEK vs Cognigy Battlecard
Our integrated AI platform, developed in-house, delivers a Virtual Agent with over 97% accuracy speech recognition, natural-sounding text-to-speech, emotion detection, and secure biometric authentication in one solution. Flexible deployment options ensure full control over your data and infrastructure.
SESTEK vs Yellow AI Battlecard
We can separate speakers (diarization), identify different languages and measure agent performance (silence duration, monotonicity, interruption and more) better than the competitor.
SESTEK vs AWS Battlecard
We can deploy same product on-prem and on cloud (cloud-agnostic), we present topic categorization with AI (zero effort for users), and agents can benefit our self-practice module.
SESTEK vs VERINT Battlecard
We present an advanced sentiment analysis with zero effort for users, we feature AI-generated and pre-built categories, we provide query design with no coding requirements.
SESTEK vs CallMiner Battlecard
We can deploy same product on-prem and on cloud (cloud-agnostic), we provide query design with no coding requirements and agents can benefit our self-practice module.
SESTEK vs NICE Battlecard
We can separate speakers (diarization), identify different languages and measure agent performance (silence duration, monotonicity, interruption and more) better than the competitor.
SESTEK vs ObserveAI Battlecard
We provide a cutting-edge summarization tool powered by AI, swiftly transforming extensive conversations into easily digestible summaries. Our solution benefits not only supervisors but also agents in real time, improving EX and CX.
SESTEK vs Genesys SpeechMiner Battlecard
We can identify customer sentiment in real time without any user involvement, we perform fully automated evaluations and generate comprehensive results within seconds.
SESTEK vs Calabrio Battlecard
Let’s go into detail on how Knovvu’s conversational solutions can improve your agent and customer experience
Speech Analytics