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2 decades of trust built on solid foundation
At SESTEK, we prioritize the highest standards of compliance, quality and security to ensure the trust and confidence of our clients.
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SESTEK holds ISO 27001, ISO 9001, and SOC2 Type 2 certifications and undergoes annual audits performed by accredited independent third-party auditors.
Enterprise-grade
data protection and compliance
As the leading provider of conversational technologies, we acknowledge the significance of protecting sensitive data and adhering to industry regulations.
By following top-tier standards, employing advanced security functionalities, and conducting thorough audits across our applications, systems, and networks, we guarantee the ongoing safeguarding of your data.
SESTEK's commitment to security and data privacy extends to thorough assessments and ongoing compliance with GDPR, HIPAA, and regulations.
By following top-tier standards, employing advanced security functionalities, and conducting thorough audits across our applications, systems, and networks, we guarantee the ongoing safeguarding of your data.
SESTEK's commitment to security and data privacy extends to thorough assessments and ongoing compliance with GDPR, HIPAA, and regulations.
Enterprise-Grade
Security & Compliance
Engineered with robust security and privacy protocols to keep your data, voice metrics, and operations protected at scale.
Standards/Certifications
PCI DSS CompliantPCI DSS (Payment Card Industry Data Security Standard) is the globally recognized standard for security policies, technologies, and ongoing processes that protect payment systems from breaches and theft of cardholder data. This certification marks a significant milestone, strengthening our data security, regulatory compliance, business continuity, and overall reputation,- offering clear value to both our existing and potential customers.
ISO 9001: Excellence in Quality ManagementWe proudly maintain ISO 9001 certification, underscoring our commitment to quality management. We continuously improve processes, ensuring customer satisfaction and delivering products and services that meet the highest standards.
ISO 27001: Comprehensive Information Management*We ensure compliance with ISO 27001, establishing an efficient Information Management standard. As internationally recognized, it applies controls across Security Policy, Organization, Asset Management, Human Resources, and more.
SOC2 Type 2: AICPA Trust PrinciplesOur dedication to delivering top-notch services is evident through SOC2 Type 2 engagements, which showcase our internal and external controls.
Regulations
Ensuring your
protection and privacy
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Integrated
Security Architecture
Security Architecture
Advanced security technologies for both cloud and on-prem infrastructures.
Data
Protection
Protection
With encryption and constant monitoring, we ensure data integrity and confidentiality.
Penetration
Testing
Testing
Routine tests performed by industry experts to identify and fix vulnerabilities.
Privacy by
Design
Design
Privacy is prioritized and embedded into design processes and business practices.
Risk
Assessment
Assessment
We have systematic risk identification, analysis, and mitigation processes established.
Security
Operations
Operations
With 3rd party partnerships, we enhance proactive monitoring and incident response.
Leading companies trust our conversational technologies
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Improve your conversational customer journey
Let’s go into detail on how SESTEK’s conversational solutions can improve your agent and customer experience
Request a demo
