ChatGPT has revolutionized the way people interact with technology. It has brought about a new era of personalized and natural language communication.
Read MoreSpeech Recognition (SR), also known as Automatic Speech Recognition (ASR), is a system for processing received sounds with hardware-based techniques and software and converting the sound to text.
Read MoreWith 90% intent recognition accuracy, AXA Bot, a chatbot that utilizes Sestek's Conversational AI technology, understood customer requests and served 9/10 customers without connecting them to live agents.
Read MoreListen to the Future of Voice Podcast with Jon Stine from Open Voice Network and our Regional Director of North America, Yalım Eristiren, are discussing what Speech Analytics can do for call centers.
Read MoreOur analysts, Reyhan Tosun and Can Atılgan, from Sestek Product Management Team, had an interesting conversation about their department’s operations, product development processes, and Sestek’s agile transformation.
Read MoreSestek’s Sales Manager Selin Özbalmumcu and NİCE Medya’s Chief Editor Eylem Gun discussed the survey results in this webinar.
Read MoreIn this episode of the Sestek Tech Talks series, Sestek’s General Manager Serdar Karadayı met with IGA’s Chief Digital and Commercial Officer Ersin İnankul
Read MoreSestek’s Founder and CEO, Prof. Levent Arslan, came together with Dan Miller and Derek Top from Opus Research to discuss how self-service is evolving with conversational technologies today
Read MoreOur analysts, Reyhan Tosun and Can Atılgan, from Sestek Product Management Team, had an interesting conversation about their department’s operations
Read MoreLet’s go into detail on how Knovvu’s conversational solutions can improve your agent and customer experience.