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Chatbot Sep 21 · 2 min read
The Future of Customer Engagement: WhatsApp Business

Following our acquisition by Unifonic, we're proud to announce that we've officially become a WhatsApp Business partner. So, what does this mean for businesses?

Speech Analytics Sep 04 · 2 min read
Conceiving Entirely New Language for Speech Analytics

A message arrived from Eleveo, a respected global partner renowned for its expertise in Workforce Engagement Management (WEM) solutions.

Speech Analytics Aug 03 · 5 min read
6 Signs You May Need Better Speech Analytics at Your Call Center

If you observe the six signs below, it may be time to search for a better speech analytics solution.

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Chatbot Sep 21 · 2 min read
The Future of Customer Engagement: WhatsApp Business

Following our acquisition by Unifonic, we're proud to announce that we've officially become a WhatsApp Business partner. So, what does this mean for businesses?

Read More
Speech Analytics Sep 04 · 2 min read
Conceiving Entirely New Language for Speech Analytics

A message arrived from Eleveo, a respected global partner renowned for its expertise in Workforce Engagement Management (WEM) solutions.

Read More
Speech Analytics Aug 03 · 5 min read
6 Signs You May Need Better Speech Analytics at Your Call Center

If you observe the six signs below, it may be time to search for a better speech analytics solution.

Read More
Podcasts
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Podcasts Apr 28 · 1 min read
Conversational Agent and Voice-Sentiment Analysis

Listen to the Future of Voice Podcast with Jon Stine from Open Voice Network and our Regional Director of North America, Yalım Eristiren, are discussing what Speech Analytics can do for call centers.

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Podcasts Jun 26 · 1 min read
Product Analysis, Agile Working and Design Processes at Sestek podcast (In Turkish)

Our analysts, Reyhan Tosun and Can Atılgan, from Sestek Product Management Team, had an interesting conversation about their department’s operations, product development processes, and Sestek’s agile transformation.

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Podcasts May 26 · 1 min read
Turkey’s Apparel Industry E-Commerce Survey 2021 podcast (In Turkish)

Sestek’s Sales Manager Selin Özbalmumcu and NİCE Medya’s Chief Editor Eylem Gun discussed the survey results in this webinar.

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Webinars
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Webinars Oct 14 · 1 min read
Sestek Tech Talks: Transportation and Tourism Update (In Turkish)

In this episode of the Sestek Tech Talks series, Sestek’s General Manager Serdar Karadayı met with IGA’s Chief Digital and Commercial Officer Ersin İnankul

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Webinars Aug 16 · 1 min read
New Truths About Self-Service: Enabling Conversational Intelligence

Sestek’s Founder and CEO, Prof. Levent Arslan, came together with Dan Miller and Derek Top from Opus Research to discuss how self-service is evolving with conversational technologies today

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Webinars May 16 · 1 min read
Product Analysis, Agile Working and Design Processes at Sestek (In Turkish)

Our analysts, Reyhan Tosun and Can Atılgan, from Sestek Product Management Team, had an interesting conversation about their department’s operations

Read More

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