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Conversational Analytics Nov 21 · 6 min read
Effective Use of Conversational Analytics by BPOs

Join the transformative journey with Knovvu Analytics & AQM, your 24/7 ally in unlocking BPO success. SESTEK’s problem-solving wizards provide real-time insights. No more guesswork—offers practical tips, turning real interactions into valuable learning ex

Artificial Intelligence Nov 08 · 3 min read
Intent Recognition: Taking Customer Service to New Heights

We eagerly took on the challenge of comparing ourselves with OpenAI, a standout competitor known for its recent strides in the dynamic field of generative AI.

SESTEK Oct 23 · 1 min read
Newsletter SESTEK UPDATE Q3-23

Sestek Newsletters: After 2 decades of experience, we want to share some of our industry know-how

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Conversational Analytics Nov 21 · 6 min read
Effective Use of Conversational Analytics by BPOs

Join the transformative journey with Knovvu Analytics & AQM, your 24/7 ally in unlocking BPO success. SESTEK’s problem-solving wizards provide real-time insights. No more guesswork—offers practical tips, turning real interactions into valuable learning ex

Read More
Artificial Intelligence Nov 08 · 3 min read
Intent Recognition: Taking Customer Service to New Heights

We eagerly took on the challenge of comparing ourselves with OpenAI, a standout competitor known for its recent strides in the dynamic field of generative AI.

Read More
SESTEK Oct 23 · 1 min read
Newsletter SESTEK UPDATE Q3-23

Sestek Newsletters: After 2 decades of experience, we want to share some of our industry know-how

Read More
Podcasts
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Podcasts Apr 28 · 1 min read
Conversational Agent and Voice-Sentiment Analysis

Listen to the Future of Voice Podcast with Jon Stine from Open Voice Network and our Regional Director of North America, Yalım Eristiren, are discussing what Speech Analytics can do for call centers.

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Podcasts Jun 26 · 1 min read
Product Analysis, Agile Working and Design Processes at Sestek podcast (In Turkish)

Our analysts, Reyhan Tosun and Can Atılgan, from Sestek Product Management Team, had an interesting conversation about their department’s operations, product development processes, and Sestek’s agile transformation.

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Podcasts May 26 · 1 min read
Turkey’s Apparel Industry E-Commerce Survey 2021 podcast (In Turkish)

Sestek’s Sales Manager Selin Özbalmumcu and NİCE Medya’s Chief Editor Eylem Gun discussed the survey results in this webinar.

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Webinars
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Webinars Oct 14 · 1 min read
Sestek Tech Talks: Transportation and Tourism Update (In Turkish)

In this episode of the Sestek Tech Talks series, Sestek’s General Manager Serdar Karadayı met with IGA’s Chief Digital and Commercial Officer Ersin İnankul

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Webinars Aug 16 · 1 min read
New Truths About Self-Service: Enabling Conversational Intelligence

Sestek’s Founder and CEO, Prof. Levent Arslan, came together with Dan Miller and Derek Top from Opus Research to discuss how self-service is evolving with conversational technologies today

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Webinars May 16 · 1 min read
Product Analysis, Agile Working and Design Processes at Sestek (In Turkish)

Our analysts, Reyhan Tosun and Can Atılgan, from Sestek Product Management Team, had an interesting conversation about their department’s operations

Read More

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