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Here are the top ten trends that we believe will greatly impact our technology decisions in this year.

Traditional debt collection methods that rely on manual processes are far from offering effective solutions. In addition to increasing the workload for agents, the success rate of banks ‘outbound collection campaigns stood at roughly 5%.

Speech Recognition (SR), also known as Automatic Speech Recognition (ASR), is a system for processing received sounds with hardware-based techniques and software and converting the sound to text.

Our analysts, Reyhan Tosun and Can Atılgan, from Sestek Product Management Team, had an interesting conversation about their department’s operations, product development processes, and Sestek’s agile transformation.

Sestek’s Sales Manager Selin Özbalmumcu and NİCE Medya’s Chief Editor Eylem Gun discussed the survey results in this webinar.

Sestek’s Founder and CEO, Prof. Levent Arslan, came together with Dan Miller and Derek Top from Opus Research to discuss how self-service is evolving with conversational technologies today

In this episode of the Sestek Tech Talks series, Sestek’s General Manager Serdar Karadayı met with IGA’s Chief Digital and Commercial Officer Ersin İnankul

Sestek’s Founder and CEO, Prof. Levent Arslan, came together with Dan Miller and Derek Top from Opus Research to discuss how self-service is evolving with conversational technologies today

Our analysts, Reyhan Tosun and Can Atılgan, from Sestek Product Management Team, had an interesting conversation about their department’s operations