With our 20+ years of experience, we are proud of our project delivery rate of 100%.
Our speech recognition accuracy rate is >97% in real world environment. Higher rate of accuracy means better insights from customer conversations.
On-premise, on public cloud or on private cloud, our solutions are ready to be deployed anywhere.
We are always in close contact with our customers to understand their pain points better and tailor our solutions to fit their needs perfectly.
With our +100 R&D staff, we develop all of our products and core technologies in-house.
Not only for the customers but also for the business units involved, we provide a scalable, omnichannel, end to end conversational platform.
When you automate customer service tasks with AI, you can respond to customer inquiries around the clock. This improves customer experience and saves the most valuable asset in customer service: Agent time.
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Knovvu Biometrics provide real-time authentication that is language, accent and content independent. Within matter of seconds, you can authorize customers using unique features of their voice that can not be replicated.
Learn moreAnalyze 100% of customer conversations. Understand and solve their problems in a heartbeat. Support your agents more efficiently. Improve your business better than your competitors.
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Embrace the transformative potential of automation to streamline your quality management process, assist supervisors, and support agents with tangible and objective feedback.
Learn moreEmpower your customer support teams with the right information at the right time, leading to confident agents and satisfied customers.
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Our market-leading speech recognition accuracy rate provides deeper analysis, more actionable insights and better results for your business.
Learn moreDeliver human-like and personalized experiences to your customers and improve their conversational journeys.
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Learn how Agentic AI is transforming customer service by delivering enhanced personalization, efficiency, and problem-solving, moving beyond the limitations of traditional AI assistants.
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Koçtaş, a leader in the home improvement retail industry, aimed to enhance the customer experience by implementing the Conversational IVR solution at its call center, maximizing operational efficiency and customer satisfaction.
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Find out how real-time technologies backed by agentic AI help contact centers move faster, stay ahead of problems, and boost performance.
Read MoreLet’s go into detail on how Knovvu’s conversational solutions can improve your agent and customer experience.
