Our vision is to improve the human experience through seamless harmony between humans and machines while leading the global AI-powered conversational automation initiative.
SESTEK is a global solution vendor working on AI-powered products for automation and digitalization of customer experience.
Since 2000, SESTEK has been focusing on AI-powered solutions for contact centers, helping over 550 enterprise clients in 20 countries, operating mainly in banking, insurance, telecom, retail and BPO verticals. With offices in the US, UAE, and two R&D centers in Türkiye, SESTEK employs a multidisciplinary team of over 100+ engineers working on conversational AI solutions for self-service and optimization tools for contact centers.
SESTEK is now part of Unifonic; a Communications Platform as a Service (CPaaS) provider whose leading investor is Softbank Vision Fund.
We believe our most important asset is our employees. We focus on providing a non-toxic work environment where our employees enjoy working with us, get excited to develop AI-powered solutions, and are happy to collaborate with talented people/teams.
Join us to make people’s lives easier with technology. Visit our parent company SESTEK’s career page.
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" SESTEK differentiates from tech giants by speech features, ability to deliver edge-based models, domain customization, and wraparound system integration support. "
SESTEK was founded in 2000 by Prof. Levent Arslan, one of world's leading researchers in the area of conversational technologies.
He is the owner of 15 patents, and he participated in more than 30 national and international research projects. Over the last two decades, under his leadership, we have been developing customer service solutions using A.I. technology. We now help over 550 brands in 20 countries improve the experience they present to their customers.
We launched the Knovvu brand as SESTEK’s new-generation conversational automation platform. All SESTEK products are now presented under the Knovvu brand name.
Watch our Knovvu Launch
We treat everyone respectfully as we want to be treated.
Being transparent is our priority for our customers, partners, and employees.
We aim to present a high level of satisfaction for our customers and employees.
We strongly support the development of our employees.
We continuously work on our solutions to make them more agile and effective.
We are proud of our active role in the collaboration of academia and the business world.
Let’s go into detail on how Knovvu’s conversational solutions can improve your agent and customer experience.
