Our vision is to improve the human experience through seamless harmony between humans and machines while leading the global AI-powered conversational automation initiative.
SESTEK is a global solution vendor working on AI-powered products for automation and digitalization of customer experience.
Since 2000, SESTEK has been focusing on AI-powered solutions for contact centers, helping over 550 enterprise clients in 20 countries, operating mainly in banking, insurance, telecom, retail and BPO verticals. With offices in the US, UAE, and two R&D centers in Türkiye, SESTEK employs a multidisciplinary team of over 100+ engineers working on conversational AI solutions for self-service and optimization tools for contact centers.
SESTEK is now part of Unifonic; a Communications Platform as a Service (CPaaS) provider whose leading investor is Softbank Vision Fund.
We believe our most important asset is our employees. We focus on providing a non-toxic work environment where our employees enjoy working with us, get excited to develop AI-powered solutions, and are happy to collaborate with talented people/teams.
Join us to make people’s lives easier with technology. Visit our parent company SESTEK’s career page.
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" SESTEK differentiates from tech giants by speech features, ability to deliver edge-based models, domain customization, and wraparound system integration support. "
SESTEK was founded in 2000 by Prof. Levent Arslan, one of world's leading researchers in the area of conversational technologies.
He is the owner of 15 patents, and he participated in more than 30 national and international research projects. Over the last two decades, under his leadership, we have been developing customer service solutions using A.I. technology. We now help over 550 brands in 20 countries improve the experience they present to their customers.
We launched the Knovvu brand as SESTEK’s new-generation conversational automation platform. All SESTEK products are now presented under the Knovvu brand name.
Watch our Knovvu Launch
We aim to empower organizations to become AI-driven, enabling them to deliver smooth, natural, and human-like customer interactions.
At SESTEK, we provide AI-powered communication solutions that help companies truly understand their customers by integrating artificial intelligence into their communication processes. As a voice-first company, we don’t just listen — we understand intent, empowering businesses to transform into AI-driven organizations.
With over two decades of experience, we combine deep knowledge and strong competency to build solutions that reflect our passion for engineering excellence.
We stay curious and embrace a growth mindset, driving innovation and adaptability as we push boundaries and quickly adapt to change.
We put customers at the center of everything, communicating openly, collaborating willingly, and focusing on delivering tailor-made solutions.
We lead by example, take responsibility, and embody the SESTEK culture across our diverse global teams. Our strength comes from trust, integrity, and commitment.
Let’s go into detail on how Knovvu’s conversational solutions can improve your agent and customer experience.
