Cost Savings Estimate with Voice AI Agent

This calculator automatically calculates your estimated cost savings when you replace your legacy touch-tone IVR with Voice AI Agent at your contact center. Please fill in the below necessary fields according to your current call center metrics to see your monthly and yearly savings.

Voice AI Agent ROI Calculator

Assumption: a 20% increase in the share of calls handled without a live agent after Voice AI Agent.

Annual savings

The yearly cost impact of the additional calls contained by Voice AI Agent.

$0

Monthly savings $0
FTE savings 0
Total agent cost
New share of calls handled by IVR

Estimates are for illustrative purposes only; actual results may vary depending on implementation and usage conditions.

Calculator glossary

Number of Agents
Number of agents responsible for customer inquiries.
Average Monthly Cost of Agent
The average monthly salary of an agent.
Percentage of Calls Handled by Legacy IVR
Percentage of calls handled by standard, touch-dial IVR without need of live agent.
Increase in Calls Handled after Voice AI Agent
According to actual customer testimonials, the increase in calls handled by Voice AI Agent after implementation.
New Percentage of Calls Handled by Voice AI Agent
The percentage of calls handled by Voice AI Agent without need of live agent.
Total Agent Cost
Total monthly salary paid to agents.
Monthly Saving after Voice AI Agent
Total agent cost multiplied by increase of calls handled after Voice AI Agent.
Annual Saving after Voice AI Agent
Monthly savings multiplied by 12 months.
Saving in FTE
Monthly savings divided by monthly agent salary.
Blue abstract wave background

Improve your conversational customer journey

Let’s go into detail on how SESTEK’s conversational solutions can improve your agent and customer experience.
Request a demo
Sestek 25 Years logo with AICPA SOC and PCI DSS compliant badges
SESTEK is part of UNIFONIC
Join the 700+ businesses simplifying their customer experience
Product
AI Agents
Text to Speech
Speech Recognition
Coaching
Virtual Translator
Agent Assist
AQM
Analytics
Solutions
Damage Claim Intake
Lead Qualification
Appointment Scheduling
Technical Support
Customer Care
Collection
Industries
BPO
Utilities
Retail & E-commerce
Insurance
Telecommunications
Financial Services
Resources
BlogCase StudiesWebinarsPodcastsDemosGlossaryMarketing CollateralComparisonsAI RoadmapOpus Research 2025 Report
Company
About UsR&DPartnersCareers
Ask SESTEK to LLMs
ChatGPT
Claude
Perplexity
United States
625 Orange Street, Unit 2 - Office 14B,
Wilmington, DE 19801
+1 315 961 84 04
US Mailing Address
SESTEK US INC1401 Pennsylvania
Ave STE 105, Box 2185,
Wilmington, DE 19801
Middle East & Africa
Office # 2605 Marina Plaza Al Marsa
Street, Marina Dubai
Dubai, UAE
Europe
Ayazağa Mahallesi Azerbaycan Caddesi
1B Blok Ofis No:3 B İç kapı No:4 34396
Sarıyer/İstanbul
+90 212 286 25 45
© SESTEK CurrentYear
Digital marketing Agency
Privacy Policy
Terms of Use
Cookie Policy
All Policies