Recent podcast from SESTEK

At this first episode of our podcast series, we are talking about conversational AI. How AI can help improve the user experience when engaging a chatbot or a virtual assistant.

Conversational technologies may be the light at the end of the tunnel for the retail industry. So join our discussion.

At this episode, we are discussing solutions that contact centers are turning to for consistent customer experiences during these difficult times.

Our consultancy team leader, Fahrettin, and our technology consultant, Öykü, are giving important insights about quality management (QM) tools for contact centers to help them adapt to this new way of doing business.

At our latest episode, we are going straight to the point. How can AI-powered conversational automation help companies in the “post-covid era”? How should we, as employees feel when AI starts being implemented in our company?

In this episode of our podcast series, we come together with Sestek' General Manager Serdar Karadayı, Business Development Director İlhan Karakoç and Sales Director Ahmet Subaşı.