Recent podcast from SESTEK

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Helping Contact Centers with 3A's of Conversational Solutions

At our latest episode, we are discussing in detail how AI-powered conversational solutions help contact centers to improve performance during times of high call traffic.

Turkey's Apparel Industry E-Commerce Survey 2021 podcast (In Turkish)

Sestek's Sales Manager Selin Özbalmumcu and NİCE Medya's Chief Editor Eylem Gun discussed the survey results in this webinar.

New Truths About Self-Service: Enabling Conversational Intelligence Podcast

Sestek's Founder and CEO, Prof. Levent Arslan, came together with Dan Miller and Derek Top from Opus Research to discuss how self-service is evolving with conversational technologies today.

Product Analysis, Agile Working and Design Processes at Sestek podcast (In Turkish)

Our analysts, Reyhan Tosun and Can Atılgan, from Sestek Product Management Team, had an interesting conversation about their department's operations, product development processes, and Sestek's agile transformation.

Conversational Agent and Voice-Sentiment Analysis

Listen to the Future of Voice Podcast with Jon Stine from Open Voice Network and our Regional Director of North America, Yalım Eristiren, are discussing what Speech Analytics can do for call centers.