Customer privacy and security is more important now than ever before. But traditional security measures like PINs, passwords and security questions are increasingly unequipped to stop the growing incidence of fraud and identity theft. Thankfully, conversational biometrics has emerged as an effective, foolproof solution to the growing demand for stronger security.
Why You Should Use Biometric Security
Everyone’s voice is unique, just like their fingerprints or iris. Unlike PINs, passwords and answers to challenge questions, voice biometrics can’t be compromised without the knowledge of the voice’s owner. This makes voice authentication far more secure over traditional security measures, conveniently meeting the security needs of organizations.
In addition to enhanced security, voice authentication is faster and easier for the user: they simply state a passphrase rather than answer complicated questions or input an easy-to-forget password. This greatly enhances the user experience. By analyzing a user’s voice for its hundreds of unique characteristics, speaker recognition is a convenient and highly secure authentication method. Users don’t have to install software to their devices for voice authentication, making it easy to use.
Sestek Conversational Biometrics meets organizations’ needs for high levels of security at a considerably low cost compared to traditional methods. Voice authentication not only increases security, but helps organizations optimize their security processes by replacing the need for manual password resets and shortening steps in the authentication process.
Award-Winning Conversational Biometrics Solutions
Sestek is featured in DMG Consulting’s 2016 Voice Biometrics Product and Market Report, which analyzed market challenges and trends. The report reviewed Sestek Conversational Biometrics solutions in terms of omni-channel capabilities, enrollment authentication methods, fraud/risk management approach, and value-added capabilities.