Number of Agents
Number of agents responsible for customer inquiries
Average Monthly Cost of Agent
The average monthly salary of an agent
Total Number of Inquiries
Total number of customer inquiries received monthly
Cost per Inquiry
Total cost of agents divided by the number of inquiries handled
Percentage of Inquiries to be handled by Chatbot
Based on actual customer testimonials, the average percentage of customer inquiries handled successfully by chatbot
Number of Inquiries to be handled by Chatbot
Total number of inquiries multiplied by the percentage of inquiries to be handled by chatbot