At SESTEK, we prioritize the highest standards of compliance, quality and security to ensure the trust and confidence of our clients.
As the leading provider of conversational technologies, we acknowledge the significance of protecting sensitive data and adhering to industry regulations. By following top-tier standards, employing advanced security functionalities, and conducting thorough audits across our applications, systems, and networks, we guarantee the ongoing safeguarding of your data.
SESTEK's commitment to security and data privacy extends to thorough assessments and ongoing compliance with GDPR, HIPAA, and regulations. SESTEK holds ISO 27001, ISO 9001, and SOC2 certifications and undergoes annual audits performed by accredited independent third-party auditors.
We prioritize data protection with state-of-the-art security monitoring tools and controls.
Our dedication to delivering top-notch services is evident through SOC 2 engagements, which showcase our internal and external controls. Aligned with the AICPA's Trust Services Principles, we exceed rigorous standards, ensuring robust information security.
We ensure compliance with ISO 27001, establishing an efficient Information Management standard. As internationally recognized, it applies controls across Security Policy, Organization, Asset Management, Human Resources, and more.
We proudly maintain ISO 9001 certification, underscoring our commitment to quality management. We continuously improve processes, ensuring customer satisfaction and delivering products and services that meet the highest standards.
We strictly adhere to HIPAA requirements for our clients in the healthcare sector, demonstrating utmost diligence and sensitivity in managing and protecting health data.
We emphasize compliance with data protection laws globally, tailoring our approach to each customer's location. In addition to adhering to GDPR and other regulations, we actively pioneer solutions in this domain.
Our AI is grounded in ethics and human rights, with zero tolerance for discrimination. We prioritize data protection and ethical use. Our algorithms minimize bias, reflecting our respect for customers and users.
Advanced security technologies for both cloud and on-prem infrastructures.
With encryption and constant monitoring, we ensure data integrity and confidentiality.
Routine tests performed by industry experts to identify and fix vulnerabilities.
Privacy is prioritized and embedded into design processes and business practices.
We have systematic risk identification, analysis, and mitigation processes established.
With 3rd party partnerships, we enhance proactive monitoring and incident response capabilities.
Request a demo today to discover how our conversational solutions can improve your agent and customer experience.
