Chatbots for Healthcare

By April 11, 2019Natural Dialog

CHATBOTS for
HEALTHCARE

Intelligent healthcare
services through a
conversational experience

USE CASES

1 CARE MANAGEMENT

Delivering crucial information to patients about
conditions, illnesses or upcoming procedures.
Offering consultation to patients based on their
personal medical history.
Sharing healthcare recommendations with
patients.
Assessing patients’ health based on the indicated
symptoms and personal medical history.

2 ASSISTANCE FOR CLINICIANS

Helping clinicians with administrative tasks
(appointments, refilling prescription medications).
Supporting clinicians at the point-of-care by
providing information to doctors about:
          • active ingredients within medications
          • drug alternatives.
          • medicine interactions and proper dosage.

3 ASSISTANCE FOR PATIENTS

Offering a regular follow up care after a doctor’s
visit or surgery.
Helping patients to book appointments.
Reminding patients to take their medications.

4 PSYCHOLOGICAL CONSULTATION

Providing digital mental-health care.
Delivering interactive cognitive behavioral
therapy.
Offering positive and motivational
recommendations.
Helping users manage symptoms of anxiety and
depression.

Author Hilal Bakanay

Senior Marketing Specialist, Sestek https://www.linkedin.com/in/hilalbakanay/

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