As AI continues to rise, it radically changes how work gets done. From consumer goods to telecommunications, from healthcare to financial services, an increasing number of businesses use AI to...
Read More
As voice is transforming into a natural interface for us, more industries are including conversational technologies in their applications. The gaming industry is among them. Lately, Hasbro released a voice-activated...
Read More
Microsoft to Invest $1 Billion in Artificial-Intelligence Startup Microsoft is making a $1 billion investment on OpenAI. The company was founded by Elon Musk and Sam Altman to do research...
Read More
Contact center interactions include invaluable insights about customer experience, agent performance and contact center efficiency. But revealing these insights requires in-depth evaluation. When the volume of call contact centers receive...
Read More
Hepsiburada Increased Self-Service Rates with Speech Enabled IVR We participated in the Customer Services and Experience Event in March. At the event, we gave a presentation with Hepsiburada to share...
Read More
Are you planning a vacation? Conversational AI can help. As humans, we love to explore, we love to travel. And we expect this experience to be frictionless from the beginning...
Read More
Chatbots are everywhere. They mean a lot for businesses with the opportunities they provide. But they offer a lot for individuals too. The increasing number of people are engaging with...
Read More
AI-101: Introduction to AI-related Terms Artificial intelligence is among today’s popular buzzwords. Businesses cannot stop talking about it. Here is a guide that explains some of the key terms associated with...
Read More
As human, we like to interact with applications via voice. Because it is easy. This is the main reason behind the increasing use of voice-based applications and digital devices. As...
Read More
Thanks to recent breakthroughs in technology, artificial intelligence (AI) is now a part of our lives. This technology is now being used in almost every field of both private and...
Read More