Customer satisfaction is the key factor behind the success of a business. The more satisfied a customer is, the higher the chances they become loyal customers. This means they will stay with your brand...
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AI-Based Tuna Examinator Tuna is among the main ingredients of sushi. It plays an important role in Japanese kitchen, tuna examination is a serious task. A Japanese inventor developed an AI-based...
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Double-Digit Increase in Sales Performance Credit Europe Russia enjoys double-digit increase in call center performance, thanks to Speech Analytics technology. The bank was searching for solutions to increase the efficiency of customer...
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Insurance is among the most affected sectors by COVID-19. In such crises, uncertain conditions increase customer concerns, and this means huge spikes in customer contacts, claims, and complaints. Insurance companies...
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We Need AI More Than Ever There is growing fear about the spread of the COVID-19 that points out the same question: Can AI help us solve this problem faster?...
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Sestek Presents 2019 Recap As 2019 comes to a close, we wanted to take this opportunity to wish you and your loved one's prosperity, good health, and happiness in the...
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We surveyed 80 of decision-makers from different countries and industries, mainly contact centers and technology companies and financial institutions. We wanted to know more about their preferences during the COVID-19...
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The world’s leading research and advisory company, Gartner includes Sestek in its Market Guide for Speech-to-Text Solutions, published in April 2020. Sestek was listed under Broader NLP Suites and Services…
If you have watched Sylvester Stallone’s blockbuster sci-fi film, Demolition Man (1993), you’ll remember the classic scene: A machine on the wall fines Sylvester Stallone’s character every time he says...
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Download our free e-book to find out. Can technology find a cure for COVID-19? It is still too early to give an answer to this question, although researchers are working...
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