Podcasts Jun 26 · 1 min read

How will AI Improve the Customer Journey?

At our latest episode, we are going straight to the point. How can AI-powered conversational automation help companies in the “post-covid era”? How should we, as employees feel when AI starts being implemented in our company?

What is the playbook for management to successfully implement AI and get the fastest tangible results out of it?  We are discussing all of these and more with Microsoft’s Data and AI Solutions Consultant, Shakeel Mohammed, and our VP of Sales, Ahmet Subasi.

So, join us at our newest podcast.

 

 

Spotify:
https://open.spotify.com/episode/5H4afBxpxk7EgiEyU3edIo?si=ejyVehHfQXKJAy1WgPVwkw

Direct Link:
https://anchor.fm/sestek/episodes/The-Rise-of-Conversational-Automation-in-the-Post-COVID-World-ef4qgg

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Product Analysis, Agile Working and Design Processes at Sestek podcast (In Turkish)

Our analysts, Reyhan Tosun and Can Atılgan, from Sestek Product Management Team, had an interesting conversation about their department’s operations, product development processes, and Sestek’s agile transformation.

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Sestek’s Sales Manager Selin Özbalmumcu and NİCE Medya’s Chief Editor Eylem Gun discussed the survey results in this webinar.

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Conversational Agent and Voice-Sentiment Analysis

Listen to the Future of Voice Podcast with Jon Stine from Open Voice Network and our Regional Director of North America, Yalım Eristiren, are discussing what Speech Analytics can do for call centers.

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