Sales Manager

Overview

We are seeking a Sales Manager based in Dubai, UAE, to drive our sales initiatives across the GCC (excluding KSA). This is an individual contributor role focused on selling our Conversational AI and Intelligence solutions for Customer Service. You will primarily build and scale a pipeline through ecosystem partners (Genesys, Cisco, Avaya, etc.) and system integrators, while also selling directly to customers when appropriate. You will actively engage end customers to influence decisions, even when purchases are fulfilled via partners. A deep understanding of Contact Centre AI technologies and vision is essential.

 

Who We Are

At SESTEK, we combine nearly 25 years of AI innovation with the strength of being part of the Unifonic Group,a SoftBank-backed technology company. We develop research-driven, patented, enterprise-grade AI solutions that transform contact centre performance and customer experience. We trust our products and our technology, and we are looking for sales professionals who trust their ability to win business.

 

What You’ll Do

• Build and manage pipeline via partners and system integrators, leveraging ecosystem relationships across the GCC (excluding KSA).
• Engage directly with customers to shape requirements and influence buying decisions, regardless of fulfilment route (partner or direct).
• Act as a hunter by proactively sourcing opportunities through outbound efforts, personal networks, partners, and industry visibility.
• Own the end-to-end sales cycle with enterprise and mid-market customers, including prospecting, qualification, solutioning, negotiation, and closure.
• Sell AI-powered, cloud-based Conversational AI and Intelligence solutions, clearly articulating business value, ROI, and competitive differentiation.
• Build trusted relationships with senior stakeholders across CX, IT, Operations, and C-level functions.
• Consistently meet and exceed revenue targets in a high-growth, entrepreneurial environment.

 

What We’re Looking For

• Proven B2B enterprise sales experience in AI, SaaS, or contact centre technologies.
• Strong knowledge and experience in Contact Centre AI, including capabilities, roadmap, and market trends.
• Demonstrated success building business through partner ecosystems and system integrators, alongside direct sales when needed.
• Established network and market visibility, such as relationships within Genesys, Cisco, Avaya, or similar ecosystems.
• Hands-on, driven, actively selling profile at mid-senior level.
• Arabic-speaking, based in Dubai with deep knowledge of the GCC market (excluding KSA), strong English communication skills, and willingness to travel as needed.

 

Why Join Us?

• Real ownership and impact, with direct responsibility for opening doors and closing deals.
• Mature, proven, enterprise-ready AI products, not experiments.
• Fast-moving environment where performance, initiative, and results are recognized.
• Direct access to leadership, product teams, and decision-making processes.
• Opportunity to grow with a company that blends startup agility with enterprise credibility.

 

 

At Sestek, we believe in the power of diversity, and inclusive organizational culture. All candidates are considered equally regardless of their race, religion, color, age, sex, sexual orientation, gender identity or expression, national or ethnic origin, marital status, family status, disability, genetic characteristics.

If you would like to know more about our culture, please feel free to visit our LinkedIn Page.