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Speech Recognition Jun 03 · min read
Speech Recognition Accuracy Test 2024 – Arabic Edition

Introducing SESTEK's Speech Recognition Accuracy Test 2024 – Arabic Edition, where SESTEK is benchmarked against leading SR providers. This test highlights SESTEK's superior performance and reliability in Arabic speech recognition.

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GPT-4o May 20 · min read
Exploring GPT-4o: The Revolutionary Power of Voice

Discover how GPT-4o is revolutionizing the tech world with its voice capabilities. Join us as we explore OpenAI's new model, highlighting its real-time translation, and sentiment analysis features for human-like interactions.

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Sentiment Analysis May 06 · min read
How to Boost Your Call Center with Sentiment Analysis

Understanding customer interactions is crucial, but real progress comes from grasping their thoughts and emotions in real-time. In this article, we'll explore Sentiment Analysis: its definition, operations, and five key benefits.

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Podcasts
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Podcasts Apr 28 · min read
Conversational Agent and Voice-Sentiment Analysis

Listen to the Future of Voice Podcast with Jon Stine from Open Voice Network and our Regional Director of North America, Yalım Eristiren, are discussing what Speech Analytics can do for call centers.

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Podcasts Jun 26 · min read
Product Analysis, Agile Working and Design Processes at Sestek podcast (In Turkish)

Our analysts, Reyhan Tosun and Can Atılgan, from Sestek Product Management Team, had an interesting conversation about their department’s operations, product development processes, and Sestek’s agile transformation.

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Podcasts May 26 · min read
Turkey’s Apparel Industry E-Commerce Survey 2021 podcast (In Turkish)

Sestek’s Sales Manager Selin Özbalmumcu and NİCE Medya’s Chief Editor Eylem Gun discussed the survey results in this webinar.

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Webinars
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Webinars May 21 · min read
Breaking Down the LLM Rush: Benefits, Pitfalls and How to Invest

We’ll explore the benefits and drawbacks of investing in LLM technology and provide strategies to maximize its potential while mitigating risks. Whether you're curious about LLMs or ready to invest, this webinar is for you.

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Webinars Dec 13 · min read
Accelerating Impact at Customer Service

In this webinar, Opus Research and SESTEK discussed how customer care organizations should evaluate and understand AI and LLMs to ensure their strategies align with business objectives and operational improvements.

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Webinars Nov 15 · min read
Demos on Demand

In this webinar, Juanita Coley from Solid Rock Consulting led the way, and Yalım Eristiren, David Barthelemy, and Muhammed Yusen from the SESTEK team guided us insightfully in under 30 minutes about our conversational analytics solution, Knovvu Analytics.

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