Last month DMG, a leading consulting firm, published an industry report on voice biometrics. “The 2016 Voice Biometrics Product and Market Report,” covers the use and benefits of voice biometrics technology in the IT sector.
The report aims to examine the confusing structure of voice biometrics market. It presents easy-to-understand information about functionality, current use, and applications of the technology.
“The 2016 Voice Biometrics Product and Market Report” analyzes market trends and challenges. It reviews product innovation and the competitive landscape and presents market activity data and five-year projections. Some of the projections highlighted by the report are:
- Voice biometrics is replacing outdated and fraud-prone authentication processes.
- The voice biometrics market is seeing increases in global presence and momentum.
- Companies and consumers alike benefit from voice biometrics.
- Voice biometrics is an important element of omni-channel support.
The report also provides a look at seven leading voice biometrics vendors by analyzing their products, functionality, prices, and future product development plans. In addition to company snapshots and product offerings, the report also includes details about vendor pricing models for on-premise, cloud-based, and managed service voice biometrics solutions.
SESTEK was among these seven vendors featured in “The 2016 Voice Biometrics Product and Market Report.” The report reviewed SESTEK Voice Biometrics technologies in terms of omni-channel capabilities, enrollment authentication methods, fraud/risk management approach, and value-added capabilities. SESTEK develops voice biometrics technologies with the aim of increasing efficiency by reducing costs and making life more convenient by providing practical solutions.
In contrast with conventional knowledge-based security methods, SESTEK Voice Biometrics authenticates users through their voices, which saves them from losing time with PINs, passwords, and challenge questions. By providing a secure, efficient, and convenient method to verify a speaker’s identity, SESTEK Voice Biometrics improves customer experience.
SESTEK Voice Biometrics answers the security needs of institutions by providing high levels of security measures and reducing costs. As a result of the accurate speaker recognition and caller authentication that SESTEK Voice Biometrics provides, organizations enjoy increased efficiency and enhanced customer experience. SESTEK Voice Biometrics, which supports on premise and cloud based deployment models, has been used by various organizations in multiple industries including telecommunications, finance, and insurance.
SESTEK’s leading voice biometrics technologies helped the company receive the Best Technology Solution Provider Award at the Call Center Week Excellence Awards. SESTEK was awarded not only for its Voice Biometrics, but also for its Natural Dialog and Speech Analytics solutions. SESTEK plans to expand its presence in the U.S. through voice biometrics projects. The company continues its U.S. operations from its new office in Chicago. Previously, SESTEK was based in New York, and recently moved to Chicago. To learn more about awards SESTEK has received, please click here. To learn more about “The 2016 Voice Biometrics Product and Market Report,” please click here.