All Blog Posts
See All
Real-Time Guidance May 14 · min read
The New Standard in Modern Call Centers: Real-Time Technologies

Find out how real-time technologies backed by agentic AI help contact centers move faster, stay ahead of problems, and boost performance.

Read More
Virtual Agent Apr 15 · min read
Agentic AI: A New Era in Customer Service

Learn how Agentic AI is transforming customer service by delivering enhanced personalization, efficiency, and problem-solving, moving beyond the limitations of traditional AI assistants.

Read More
AI Linguistics Mar 10 · min read
How Do Machines Learn to Talk – A Linguistic Perspective

How do machines learn to speak like us? Dive into the world of phonetics, spectrograms, and AI training to discover the science behind talking machines.

Read More
Podcasts
See All
Podcasts Apr 28 · min read
Conversational Agent and Voice-Sentiment Analysis

Listen to the Future of Voice Podcast with Jon Stine from Open Voice Network and our Regional Director of North America, Yalım Eristiren, are discussing what Speech Analytics can do for call centers.

Read More
Podcasts Jun 26 · min read
Product Analysis, Agile Working and Design Processes at Sestek podcast (In Turkish)

Our analysts, Reyhan Tosun and Can Atılgan, from Sestek Product Management Team, had an interesting conversation about their department’s operations, product development processes, and Sestek’s agile transformation.

Read More
Podcasts May 26 · min read
Turkey’s Apparel Industry E-Commerce Survey 2021 podcast (In Turkish)

Sestek’s Sales Manager Selin Özbalmumcu and NİCE Medya’s Chief Editor Eylem Gun discussed the survey results in this webinar.

Read More
Webinars
See All
Webinars May 21 · min read
Breaking Down the LLM Rush: Benefits, Pitfalls and How to Invest

We’ll explore the benefits and drawbacks of investing in LLM technology and provide strategies to maximize its potential while mitigating risks. Whether you're curious about LLMs or ready to invest, this webinar is for you.

Read More
Webinars Dec 13 · min read
Accelerating Impact at Customer Service

In this webinar, Opus Research and SESTEK discussed how customer care organizations should evaluate and understand AI and LLMs to ensure their strategies align with business objectives and operational improvements.

Read More
Webinars Nov 15 · min read
Demos on Demand

In this webinar, Juanita Coley from Solid Rock Consulting led the way, and Yalım Eristiren, David Barthelemy, and Muhammed Yusen from the SESTEK team guided us insightfully in under 30 minutes about our conversational analytics solution, Knovvu Analytics.

Read More

Contact Us

Thank you!

Thank you for your message. We’ll contact you soon.