Podcasts Sep 26 · 1 min read

Helping Contact Centers with 3A’s of Conversational Solutions

At our latest episode, we are discussing in detail how AI-powered conversational solutions help contact centers to improve performance during times of high call traffic.

We call it 3A’s, Automation, Authentication, and Analysis. Our UK Sales Manager, Glen Thompson is analyzing the market need and asking the right questions to our Pre-Sales Director, Anil Oztuncer, as he gives us details on the technologies and tangible financial benefits on the solutions. The discussed topics are;

  • How Conversational AI help increase self-service rates
  • Authenticating customers safer and faster with voice biometrics
  • Improve agent experience and customer experience with analytics




Direct Link:

Keep Exploring
Podcasts Jun 26 · 1 min read
Product Analysis, Agile Working and Design Processes at Sestek podcast (In Turkish)

Our analysts, Reyhan Tosun and Can Atılgan, from Sestek Product Management Team, had an interesting conversation about their department’s operations, product development processes, and Sestek’s agile transformation.

Read More
Podcasts May 26 · 1 min read
Turkey’s Apparel Industry E-Commerce Survey 2021 podcast (In Turkish)

Sestek’s Sales Manager Selin Özbalmumcu and NİCE Medya’s Chief Editor Eylem Gun discussed the survey results in this webinar.

Read More
Podcasts Apr 28 · 1 min read
Conversational Agent and Voice-Sentiment Analysis

Listen to the Future of Voice Podcast with Jon Stine from Open Voice Network and our Regional Director of North America, Yalım Eristiren, are discussing what Speech Analytics can do for call centers.

Read More

Contact Us

Thank you!

Thank you for your message. We’ll contact you soon.

Application Form

Click here or drop files to upload

Thank you!

All done!

Your application for the - position has been submitted successfully.

Return to Career Page