At our latest episode, we are discussing in detail how AI-powered conversational solutions help contact centers to improve performance during times of high call traffic.
We call it 3A’s, Automation, Authentication, and Analysis. Our UK Sales Manager, Glen Thompson is analyzing the market need and asking the right questions to our Pre-Sales Director, Anil Oztuncer, as he gives us details on the technologies and tangible financial benefits on the solutions. The discussed topics are;
Sestek’s Sales Manager Selin Özbalmumcu and NİCE Medya’s Chief Editor Eylem Gun discussed the survey results in this webinar.Read More
Our analysts, Reyhan Tosun and Can Atılgan, from Sestek Product Management Team, had an interesting conversation about their department’s operations, product development processes, and Sestek’s agile transformation.Read More
Sestek’s Founder and CEO, Prof. Levent Arslan, came together with Dan Miller and Derek Top from Opus Research to discuss how self-service is evolving with conversational technologies todayRead More
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