New Truths About Self-Service: Enabling Conversational Intelligence

Sestek's Founder and CEO, Prof. Levent Arslan, came together with Dan Miller and Derek Top from Opus Research to discuss how self-service is evolving with conversational technologies today. They examined the challenges in detail the businesses face today and offered solutions with real-life use cases. Treating every conversation as conversational intelligence, promoting technological synergies among the solutions, and completing the circle by orchestration were among the key takeaways of this webcast.