Berkay Vuran

Berkay Vuran is a Senior Product Analyst at SESTEK, focused on conversational analytics and speech technologies. His writing ranges from Customer Experience Orchestration, where AI and human agents work as one team instead of in silos, to voice biometrics and cybersecurity and the use of neuropsychology in product management to design more intuitive user experiences. He has also presented on neuropsychology-driven product design at the Search 'n Stuff conference.