SESTEK vs Kore.ai | Conversational AI Compared

700+

Enterprises,
one standard

100%

Project delivered
to production

98%

Speech recognition
accuracy

25+

Years engineering
the future

AI Agents product comparison

Features

Agentic AI

AWS Compliance

Language Detection

Sentiment Analysis

Live Agent Application

Translation Services*

Showing Conversation Information/History

In-house Biometrics

In-house Speech Recognition (SR)

In-house Text-to-Speech (TTS)

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SESTEK's Agentic CX platform delivers results

40M+

conversations handled every month across our AI platform

>98%

speech recognition accuracy in real-world contact center audio

Close-up of a smiling woman reading a message on her smartphone

Our Strengths Against Kore AI

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Market-leading speech recognition

SESTEK delivers ~98% speech recognition accuracy and customizable solutions, including industry terms and advanced TTS. No dependency on another vendor.

Customizable deployment options for data privacy

Offer on-premises, hybrid, and SaaS deployment options, ideal for businesses with strict data privacy needs.

In-House biometrics expertise

Advanced security and faster authentication with features like advanced voice-based security, emotion detection, and natural-sounding TTS technologies.

Flexible LLM solutions

Enable private LLMs for data privacy and control, while supporting public LLMs like OpenAI.

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"Not only for our customers but also for our partners [brokers], we want to be accessible 24/7 and be able to respond to their inquiries fast. With the virtual assistant we developed with Sestek, we are improving the experience of our whole ecosystem."

GROUPAMA TURKEY

24%

of customer requests without live agents

full-time-equivalent agent time saved

17%

of customer inquiries done during out-of-working hours

Knowledge to power your AI transformation

Explore our curated library of whitepapers, reports, and expert guides to discover how Conversational AI and Agentic Automation are reshaping modern banking customer service.