SESTEK News
Updated on
September 7, 2026
1
min

Knovvu Analytics Now Available on Genesys AppFoundry!

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Key Takeaways
  • Knovvu Analytics is now available on Genesys AppFoundry, allowing Genesys Cloud CX customers to order directly from the marketplace in just a few clicks.
  • The AppFoundry listing makes it easier than ever for Genesys customers to add AI-powered speech analytics to their existing contact center stack without complex procurement.
  • SESTEK's availability on Genesys AppFoundry reflects its growing partner ecosystem and commitment to making Knovvu accessible across leading contact center platforms.
  • Genesys Cloud CX customers can now leverage Knovvu Analytics for 100% interaction monitoring, quality management, and agent performance insights within their existing environment.
  • The marketplace listing reduces deployment friction, enabling contact centers to activate Knovvu Analytics rapidly and start realizing ROI from speech analytics sooner.

Knovvu Analytics is now ready for order and purchase in Genesys Appfoundry. Genesys Cloud CX customers can order now Knovvu Analytics with just few clicks in the Genesys’ marketplace.

appfoundry.genesys.com/filter/genesyscloud/listing/4250b751-7aff-482c-9f9e-09ec4139ebb1

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