SESTEK News

Efficiency-driven tech in contact centers is delivering advantages to businesses. Global technology company SESTEK has introduced a new solution that automates workforce management (WFM) processes, enhancing operational efficiency in contact centers.

Celebrating its 24th anniversary this year, SESTEK continues to advance with innovative solutions in AI and speech technology. In this piece, our Founder and CEO, Prof. Levent Arslan, shares our nearly quarter-century journey and future plans.

SESTEK has partnered with Five9 to deliver AI-driven solutions for contact centers, integrating SESTEK's conversational technologies into the Five9 platform to enhance customer-agent interactions and operational efficiency.

In this blog post, we will examine how integrating neuropsychology into product management influences innovation and enhances user experience.

As we are wrapping up Q1, we want to take a step back and give you a snapshot of what differentiates us from the rest of the market. We are a unique R&D center; we are proud of our teams and we are proud of the products. Here is a brief summary of why.

At SESTEK, we recognize industry challenges. Our CEO highlights our AI-powered solutions under the Knovvu product suite, which seamlessly transitions between on-premises and cloud. Click for further insights.